Growth Director - Driver Centers

New York, United States · Operations

Description

Via operates Driver Centers to provide first class customer services to our driver partners, from recruitment to registration to ongoing support. Handling thousands of interactions each week, both in person and remotely, our Driver Center teams in each city we serve are committed to helping driver partners get started on our platform, stay connected, and continue to grow and drive with Via.

As Growth Director - Driver Centers, your mission will be to streamline, standardize, and manage our network of driver centers across all Via cities. Working closely with the Head of Driver Growth, General Managers and leading a team of Driver Center Managers in each city, you will be responsible for high-level planning of all operational aspects, including personnel, processes, and service delivery.

Responsibilities:

You:

Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.

Via is an equal opportunity employer.

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