Partner Support Specialist

New York, United States · Operations

Description

Job Summary:

Via is seeking an intelligent self-starter to work full-time at one of Via's NYC driver operations centers. We are a growing ride-sharing app looking to add a Partner Support Specialist to our team to help expand our driver partner service and support operations. In this role, you will be involved in day-to-day operations, special projects and initiatives, and development of the driver center team. You will be exposed to the ins and outs of an exciting growing company while promoting the benefits of Via to new partners, resolving everyday support issues, and helping to create an incredible experience for Via's Driver Partners.

This role requires excellent written and verbal communication skills, comfort dealing with customers, and strong attention to detail.


Duties and Responsibilities:

Requirements

Benefits

Via offers above market compensation packages and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.

Via is an equal opportunity employer.

Apply for this job