Customer Service Business Analyst

New York, United States · MDS


As a Customer Service Business Analyst you’ll be the data and technology expert, and master of efficiency in the department. You’ll analyze the Member and Driver Services (MDS) team’s operations, provide recommendations and lead the execution of strategies to improve productivity, service, and customer satisfaction levels:



Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.

Via is an equal opportunity employer.

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