Director of Member and Driver Service Operations

New York, United States


Via is hiring an exceptional Director of Member and Driver Service Operations to manage the day to day operations of Via’s global high performance member and driver service teams. The Director role requires a combination of intelligence, creativity, and leadership that few possess. This is an opportunity for a truly outstanding individual to lead our innovative, technology powered real-time support, unique to the ride-sharing industry. You’ll need to be an exceptional motivator, an extremely organized planner, and have an unrelenting desire to continuously improve performance.



Via offers above market compensation packages and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.

Via is an equal opportunity employer.

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